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Dispatch Board
     
You need to run your small business better than a big business. If you operate a Field Service business with two or more technicians, you can run a Dispatch Board to receive incoming requests, plan and schedule technician calls, know the status of all calls, and link yourself with others in the field. It’s cloud based and works from any device, so you can dispatch from everywhere, including client sites.

Manage incoming calls and be a centralized call center everywhere your work takes you

Schedule and Dispatch jobs for every technician in the field

Run using any device – mobile, tablet, laptop, or desktop - so you don’t have to run to the office

Use any operating system with any browser

 

Use with mpengo Service Call for seamless integration to your technician’s iPad – dispatched calls are loaded right into the app

Use even without mpengo Service Call for technicians using other devices

 

Send all call information - the date, time, customer info, and job details - directly from the dispatch board

Automatically update the dispatch board when a technician completes a call

 

View all past, current, and future calls in one place

Store the history of each client call for later reference

Customize your Dispatch Board to meet the needs of your industry and your unique business

Grow your business to any number of technicians

Understand your business with built-in reporting and analysis tools

 

Service Scheduler - Included with Dispatch Board

Manage your customers’ service maintenance contracts and be sure to always capture future jobs

Store contract details and customer call preferences like day, time, and technician in your Dispatch Board’s scheduler

Automatically create future calls based on contract details

Generate call notification emails for your customer 

Dispatch Board

For more information and pricing,
visit www.mpengocloud.com